INTELLIGENT CUSTOMER INTERACTIONS - Trademark Details
Status: 606 - Abandoned - No Statement Of Use Filed
Serial Number
76206113
Word Mark
INTELLIGENT CUSTOMER INTERACTIONS
Status
606 - Abandoned - No Statement Of Use Filed
Status Date
2003-11-21
Filing Date
2001-02-07
Mark Drawing
1000 - Typeset: Word(s)/letter(s)/number(s)
Typeset
Published for Opposition Date
2003-02-25
Attorney Name
Law Office Assigned Location Code
L80
Employee Name
MILLER, MONIQUE C
Statements
Disclaimer with Predetermined Text
"CUSTOMER INTERACTIONS"
Goods and Services
SOFTWARE FOR PROVIDING AUTOMATED CUSTOMER REQUEST MANAGEMENT SERVICES; SOFTWARE FOR PROVIDING AUTOMATED SELF SERVICE KNOWLEDGEBASE SUPPORT FOR CUSTOMER INQUIRIES; SOFTWARE FOR PROVIDING AUTOMATED KNOWLEDGEBASE SUPPORT FOR CUSTOMER CARE AGENTS; SOFTWARE FOR PROVIDING AUTOMATED EMAIL RESPONSE MANAGEMENT; AND SOFTWARE FOR PROVIDING AUTOMATED MARKETING CAMPAIGN MANAGEMENT
Goods and Services
COMPUTER CONSULTING SERVICES IN THE FIELD OF SOFTWARE; REPAIR, MAINTENANCE AND INSTALLATION OF COMPUTER SOFTWARE; DEVELOPMENT OF COMPUTER SOFTWARE FOR OTHERS; AND COMPUTER SOFTWARE UPDATE SERVICES
Classification Information
International Class
9 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
6 - Active
Class Status Date
2001-02-26
Primary Code
009
International Class
42 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2001-02-26
Primary Code
042
Correspondences
Name
SALLY M. ABEL
Address
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Trademark Events
| Event Date | Event Description |
| 2001-06-07 | ASSIGNED TO EXAMINER |
| 2001-06-12 | NON-FINAL ACTION MAILED |
| 2001-12-12 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2002-06-06 | FINAL REFUSAL MAILED |
| 2002-12-06 | PAPER RECEIVED |
| 2002-12-06 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2002-12-30 | ASSIGNED TO EXAMINER |
| 2002-12-30 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 2003-02-05 | NOTICE OF PUBLICATION |
| 2003-02-25 | PUBLISHED FOR OPPOSITION |
| 2003-05-20 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| 2004-01-05 | ABANDONMENT - NO USE STATEMENT FILED |
