Computer hardware and software, namely, computer software for searching and retrieving information, sites and other resources on computer networks; computer hardware and software having voice recognition and speech synthesis capability-- computer software and hardware for searching and retrieving information using natural language on Internet appliances-- computer software for facilitating buying and selling products and services on computer networks-- computer software for providing multi-user access to a computer network for buying and selling products and services-- computer software for generating a searchable database of information from which information can be retrieved; computer software for generating a database regarding customer information and preferences; computer software for providing access to on line directories and web sites; and instruction manual sold therewith

Computer services, namely, obtaining data and content information on a computer network using a search engine; searching and retrieving information, sites and other resources on a computer network using a search engine-- searching and retrieving information on a computer network using a search engine with voice recognition capability-- searching and retrieving information on a computer network using a search engine with speech synthesis capability; searching and retrieving information using natural language-- searching and retrieving information with Internet appliances; facilitating buying and selling products and services on a computer network; creating indexes of information, web sites, and other resources available on a computer network; generating a database for searching and retrieving information; generating a database including customer information; generating a database including customer purchase information on products and services via computer networks; providing an on-line database electronic directory services to help locate business organizations web site pages, consumer products and consumer services-- and providing computer programming services for others