computer hardware; computer software; computer software and computer hardware for use in business applications, namely information management and instruction manuals sold therewith; computer programs to enhance searching and retrieval of computer databases of third parties; computer programs for use in managing computer databases; computer software which permits computer files to be printed, viewed, converted or otherwise used in software applications other than the software in which the files were created; computer software for use in the management, administration and viewing of an online location on a global computer information network, a wide area network, and a local area network, and instruction manuals sold as a unit therewith; computer software, namely programs and associated documentation for telecommunications for providing privacy, access control, integrity, and signature and authentication functions across operating environments, multiple platforms and net protocols