Computer consulting services and computer technical support, namely (i) providing a technical support hotline and online service to answer database and software program questions, and (ii) providing assistance in customizing and integrating software; services that enable businesses to conduct, and track and review data regarding, transactions conducted via computer and electronic communications networks, namely data encryption, cross-platform conversion of digital content into other forms of digital content, hosting of digital content on a global computer network, and providing electronic verification of on-line orders of digital content and generating electronic permission codes which then allow users to access said digital content