Computer consultation services; software design services and development services; computer services, namely, installation, integration, and implementation of customer, product and employee support software; computer services in the field of customer, product and employee support for use in retrieval, distribution and management of shared databases, direct access to shared databases, direct communication with call support centers, transmission of messages among computer users, management of email, chat and telephone communications; technical support services, namely, troubleshooting of software problems via telephone, email, chat and postings on global networks; computer consultation services, namely, design and development of automated online support communications systems; computer and software consultation, design, development, technical support and troubleshooting services for others in the field of eCommerce, eSales, eSupport, eMarketing, eAdvertising and eServices