COMPUTERS AND COMPUTER HARDWARE; COMPUTER SOFTWARE FOR USE IN DATABASE MANAGEMENT; COMPUTER SOFTWARE FOR USE IN MANAGEMENT OF THE EXCHANGE OF FILES AND INFORMATION BETWEEN NETWORKED COMPUTERS; COMPUTER SOFTWARE FOR SCHEDULING MEETINGS AND ALLOCATING RESOURCES; COMPUTER SOFTWARE THAT ENABLE USERS TO LOG CUSTOMER CALLS AND ASSIGN PROBLEMS; COMPUTER SOFTWARE PROGRAMS THAT PROVIDE CALLER PROFILES AND SYMPTOM ANALYSIS AND PROBLEM SOLUTION ASSISTANCE IN THE FIELD OF CUSTOMER RELATIONSHIP MANAGEMENT, SALES FORCE AUTOMATION, AND TASK ORGANIZATION FOR USE BY BUSINESSES IN MARKETING AND SALES ACTIVITIES, AND IN CUSTOMER SERVICE AND SUPPORT AND HELP DESK APPLICATIONS; COMPUTER SOFTWARE FOR WORD PROCESSING; COMPUTER SOFTWARE FOR USE AS A SPREADSHEET; COMPUTER SOFTWARE FOR USE IN INTEGRATION OF EXISTING SOFTWARE PROGRAMS; DATA COMPRESSION SOFTWARE; WEBSITE DEVELOPMENT SOFTWARE; INTERACTIVE MULTIMEDIA COMPUTER PROGRAMS FOR MANAGING DATABASES, WORD PROCESSING, USE AS A SPREADSHEET, EDUCATIONAL TRAINING, CONDUCTING RESEARCH, DATA WAREHOUSING, PERFORMING ELECTRONIC BUSINESS TRANSACTIONS, SOFTWARE DEVELOPMENT, WEBSITE DEVELOPMENT, SOFTWARE INTEGRATION, AND COMMUNICATIONS SOFTWARE FOR CONNECTING COMPUTER NETWORK USERS AND CONNECTING GLOBAL AND NON-GLOBAL COMPUTER NETWORKS; DATABASE MANAGEMENT SOFTWARE FOR GENERAL USE; DESKTOP PUBLISHING SOFTWARE; COMPUTER GROUPWARE FOR USE IN MANAGING DATABASES, WORD PROCESSING, USE AS A SPREADSHEET, EDUCATIONAL TRAINING, CONDUCTING RESEARCH, DATA WAREHOUSING, PERFORMING ELECTRONIC BUSINESS TRANSACTIONS, SOFTWARE DEVELOPMENT, WEBSITE DEVELOPMENT, SOFTWARE INTEGRATION, AND COMMUNICATIONS SOFTWARE FOR CONNECTING COMPUTER NETWORK USERS AND CONNECTING GLOBAL AND NON-GLOBAL COMPUTER NETWORKS; COMPUTER SEARCH ENGINE SOFTWARE; COMPUTER SOFTWARE TO AUTOMATE DATA WAREHOUSING; COMPUTER UTILITY PROGRAMS; COMPUTER SOFTWARE TO ENHANCE THE AUDIO-VISUAL CAPABILITIES OF MULTIMEDIA APPLICATIONS, NAMELY, FOR THE INTEGRATION OF TEXT AUDIO, GRAPHICS, STILL IMAGES AND MOVING PICTURES; COMPUTER ELECTRONIC BUSINESS COMMERCE SOFTWARE TO ALLOW USERS TO PERFORM ELECTRONIC BUSINESS TRANSACTIONS VIA GLOBAL AND NON-GLOBAL COMPUTER NETWORKS; COMPUTER SOFTWARE DEVELOPMENT TOOLS; COMPUTER SOFTWARE FOR OPERATING SYSTEMS; COMMUNICATIONS SOFTWARE FOR CONNECTING COMPUTER NETWORK USERS AND CONNECTING GLOBAL AND NON-GLOBAL COMPUTER NETWORKS; DOWNLOADABLE SOFTWARE FOR MANAGING DATABASES, WORD PROCESSING, USE AS A SPREADSHEET, EDUCATIONAL TRAINING, CONDUCTING RESEARCH, DATA WAREHOUSING, PERFORMING ELECTRONIC BUSINESS TRANSACTIONS, SOFTWARE DEVELOPMENT, WEBSITE DEVELOPMENT, SOFTWARE INTEGRATION, AND COMMUNICATIONS SOFTWARE FOR CONNECTING COMPUTER NETWORK USERS AND CONNECTING GLOBAL AND NON-GLOBAL COMPUTER NETWORKS; ELECTRONIC DATABASES RECORDED ON COMPUTER MEDIA IN THE FIELDS OF INSURANCE ADMINISTRATION, INSURANCE UNDERWRITING, INSURANCE BROKERAGE, INSURANCE CONSULTING, INSURANCE AGENCIES, INSURANCE APPRAISALS, INSURANCE CLAIMS ADJUSTMENT, INSURANCE CLAIMS ADMINISTRATION, INSURANCE CLAIMS PROCESSING, INSURANCE ACTUARIAL SERVICES, FINANCIAL MANAGEMENT, FINANCIAL PLANNING, FINANCIAL ANALYSIS AND CONSULTING, FINANCING, INVESTMENT FUNDS, INVESTMENT FUNDS CONSULTING AND MANAGEMENT, INVESTMENT MANAGEMENT, INVESTMENT PLANNING, INVESTMENT BROKERAGE, ESTATE TRUST MANAGEMENT, ESTATE PLANNING, SALES AND MARKETING, TRANSPORTATION, AND TOURISM; EDUCATIONAL SOFTWARE FEATURING INSTRUCTION IN MANAGING DATABASES, WORD PROCESSING, SPREADSHEET USAGE, CONDUCTING RESEARCH, DATA WAREHOUSING, PERFORMING ELECTRONIC BUSINESS TRANSACTIONS, SOFTWARE DEVELOPMENT, WEBSITE DEVELOPMENT, SOFTWARE INTEGRATION, AND COMPUTER NETWORKING; DOWNLOADABLE ELECTRONIC PUBLICATIONS IN THE NATURE OF ELECTRONIC NEWSLETTERS AND MAGAZINES IN THE FIELD OF INSURANCE ADMINISTRATION, INSURANCE UNDERWRITING, INSURANCE BROKERAGE, INSURANCE CONSULTING, INSURANCE AGENCIES, INSURANCE APPRAISALS, INSURANCE CLAIMS ADJUSTMENT, INSURANCE CLAIMS ADMINISTRATION, INSURANCE CLAIMS PROCESSING, INSURANCE ACTUARIAL SERVICES, FINANCIAL MANAGEMENT, FINANCIAL PLANNING, FINANCIAL ANALYSIS AND CONSULTING, FINANCING, INVESTMENT FUNDS, INVESTMENT FUNDS CONSULTING AND MANAGEMENT, INVESTMENT MANAGEMENT, INVESTMENT PLANNING, INVESTMENT BROKERAGE, ESTATE TRUST MANAGEMENT, ESTATE PLANNING, SALES AND MARKETING, TRANSPORTATION, AND TOURISM

INSURANCE ADMINISTRATION; UNDERWRITING OF HOME INSURANCE, MEDICAL AND HEALTH CARE INSURANCE, FIRE INSURANCE, ACCIDENT INSURANCE, AUTOMOBILE INSURANCE, INSURANCE FOR BUSINESSES AND OTHER COMMERCIAL ENTITIES, AND LIFE INSURANCE; INSURANCE BROKERAGE IN THE FIELDS OF HOME INSURANCE, MEDICAL AND HEALTH CARE INSURANCE, FIRE INSURANCE, ACCIDENT INSURANCE, AUTOMOBILE INSURANCE, INSURANCE FOR BUSINESSES AND OTHER COMMERCIAL ENTITIES, AND LIFE INSURANCE; INSURANCE CONSULTING; INSURANCE AGENCIES IN THE FIELDS OF HOME INSURANCE, MEDICAL AND HEALTH CARE INSURANCE, FIRE INSURANCE, ACCIDENT INSURANCE, AUTOMOBILE INSURANCE, INSURANCE FOR BUSINESSES AND OTHER COMMERCIAL ENTITIES, AND LIFE INSURANCE; APPRAISALS OF INSURANCE CLAIMS FOR PERSONAL INJURY, PERSONAL PROPERTY AND REAL ESTATE; CLAIMS ADJUSTMENT IN THE FIELD OF INSURANCE; INSURANCE CLAIMS ADMINISTRATION; INSURANCE CLAIMS PROCESSING; INSURANCE ACTUARIAL SERVICES; FINANCIAL MANAGEMENT; FINANCIAL PLANNING; FINANCIAL ANALYSIS AND CONSULTATION; SAVINGS AND INVESTMENT CONSULTING; FINANCING; FUND INVESTMENT CONSULTATION; INVESTMENT MANAGEMENT FOR FUNDS; INVESTMENT BROKERAGE SERVICES FOR FUNDS; INVESTMENT BROKERAGE; FINANCIAL MANAGEMENT FOR THE FORTUNES OF OTHERS; ESTATE TRUST MANAGEMENT; ESTATE PLANNING, NAMELY, PLANNING ESTATE PURCHASES FOR OTHERS AND CONSULTATION IN CONNECTION THEREWITH; COMPUTER SERVICES, NAMELY, PROVIDING TO SUBSCRIBERS A DATABASE THROUGH GLOBAL AND NON-GLOBAL COMPUTER NETWORKS FEATURING INFORMATION IN THE FIELDS OF INSURANCE ADMINISTRATION, INSURANCE UNDERWRITING, INSURANCE BROKERAGE, INSURANCE CONSULTING, INSURANCE AGENCIES, INSURANCE APPRAISALS, INSURANCE CLAIMS ADJUSTMENT, INSURANCE CLAIMS ADMINISTRATION, INSURANCE CLAIMS PROCESSING, INSURANCE ACTUARIAL SERVICES, FINANCIAL MANAGEMENT, FINANCIAL PLANNING, FINANCIAL ANALYSIS AND CONSULTING, FINANCING, INVESTMENT FUNDS, INVESTMENT FUNDS CONSULTING AND MANAGEMENT, INVESTMENT MANAGEMENT, INVESTMENT PLANNING, INVESTMENT BROKERAGE, ESTATE TRUST MANAGEMENT, AND ESTATE PLANNING

COMPUTER SERVICES FOR OTHERS, NAMELY, DESIGNING, DEVELOPING, PROGRAMMING, INSTALLING, UPDATING AND MAINTAINING TEXT AND DATA PROCESSING SOFTWARE AND DATABASES; COMPUTER CONSULTATION; COMPUTER SITE DESIGN; COMPUTER SYSTEMS ANALYSIS; DATA CONVERSION OF COMPUTER PROGRAM DATA OR INFORMATION; INTEGRATION OF COMPUTER SYSTEMS AND NETWORKS; REMOTE AND ON-SITE MONITORING OF COMPUTER SYSTEMS FOR OTHERS; COMPUTER CODE CONVERSION FOR OTHERS; COMPUTER SERVICES, NAMELY, PROVIDING DATABASES FEATURING GENERAL AND LOCAL NEWS, AND INFORMATION OF INTEREST TO SPECIFIC GEOGRAPHIC AREAS; COMPUTER SERVICES, NAMELY, DESIGNING, CREATING, IMPLEMENTING, AND MAINTAINING WEB SITES FOR OTHERS; HOSTING WEB SITES OF OTHERS ON A COMPUTER SERVER FOR A GLOBAL COMPUTER NETWORK; COMPUTER SERVICES, NAMELY, PROVIDING SEARCH ENGINES FOR OBTAINING DATA ON GLOBAL AND NON-GLOBAL COMPUTER NETWORKS; PROVIDING TEMPORARY USE OF ON-LINE DOWNLOADABLE SOFTWARE FOR MANAGING DATABASES, WORD PROCESSING, USE AS A SPREADSHEET, EDUCATIONAL TRAINING, CONDUCTING RESEARCH, DATA WAREHOUSING, PERFORMING ELECTRONIC BUSINESS TRANSACTIONS, SOFTWARE DEVELOPMENT, WEBSITE DEVELOPMENT, SOFTWARE INTEGRATION, AND COMMUNICATIONS SOFTWARE FOR CONNECTING COMPUTER NETWORK USERS AND CONNECTING GLOBAL AND NON-GLOBAL COMPUTER NETWORKS; COMPUTER SERVICES, NAMELY, PROVIDING ON-LINE ELECTRONIC NEWSLETTERS AND MAGAZINES IN THE FIELD OF INSURANCE ADMINISTRATION, INSURANCE UNDERWRITING, INSURANCE BROKERAGE, INSURANCE CONSULTING, INSURANCE AGENCIES, INSURANCE APPRAISALS, INSURANCE CLAIMS ADJUSTMENT, INSURANCE CLAIMS ADMINISTRATION, INSURANCE CLAIMS PROCESSING, INSURANCE ACTUARIAL SERVICES, FINANCIAL MANAGEMENT, FINANCIAL PLANNING, FINANCIAL ANALYSIS AND CONSULTING, FINANCING, INVESTMENT FUNDS, INVESTMENT FUNDS CONSULTING AND MANAGEMENT, INVESTMENT MANAGEMENT, INVESTMENT PLANNING, INVESTMENT BROKERAGE, ESTATE TRUST MANAGEMENT, ESTATE PLANNING, SALES AND MARKETING, TRANSPORTATION, AND TOURISM