providing a computer database containing information in the nature of groups of addresses, telephone numbers, pager numbers, fax numbers, e-mail addresses, and URLs associated with an individual or enterprise; providing directory information, namely, addresses, telephone numbers, pager numbers, fax numbers, e-mail addresses, and URLs; and providing, upon the request of an individual or enterprise user, customized information in accord with the user's preferences and information contained in a database, namely providing the user with information from the user's stored information about addresses, telephone numbers, pager numbers, fax numbers, e-mail addresses, URLs; providing directory information about governmental agencies

Providing communication services, namely, establishing telephonic communication between a user and another person, connecting the user with live operators or automated menus at any time during telephone calls on request by the user, automatically connecting the user with live operators or automated menus when telephone calls can not be completed, and providing telephone numbers called to the user; voice messaging services, namely, recording, storage, and subsequent transmission of voice messages by telephone; and store-and-forward messaging, namely forwarding recorded messages to the user via telephone

Arranging for ticket reservations for entertainment events, sports events, and golf tee times; providing information on movies, sports events and other entertainment events; and providing, upon the request of an individual or enterprise user, customized information in accord with the user's preferences and information contained in a database, namely providing the user with information about movies, sports events and other entertainment events based on the user's stored preferences; providing turn-by-turn driving instructions between two geographic locations

Making restaurant reservations for others; making reservations and booking for temporary lodging for others; providing information in the fields of weather reports, restaurants and hotels; and providing, upon the request of an individual or enterprise user, customized information in accord with the user's preferences and information contained in a database, namely providing the user with information about weather reports, restaurants and hotels based on the user's stored preferences; and reminder services in the area of upcoming important dates and events; providing a computer database containing user preference information in the nature of individual and enterprise communications preferences, namely, preferred speaking languages and preferred communication modes