business marketing consulting services pertaining to customer relationship management for others; business marketing consulting services, namely, database marketing; telemarketing services; teleservicing for others, namely, initiating, receiving and responding to telephone and telefacsimile inquires to and from customers of other businesses; promoting the goods and services of others via direct mail and telephone; promoting the goods and services of others via an on-line electronic communications network by providing information for their customers; conducting primary and secondary business research; operating and managing telephone call centers; customer service fulfillment services for others, namely, responding to and confirming and filling customer orders for others

training and educational instruction in the fields of telemarketing and teleservicing