Computer services, namely, hosting the web sites and other software applications of others on computer servers for a global computer network or a private computer network; monitoring, routing and loud-balancing network traffic and application users and consulting regarding computer hardware and software to optimize performance for the applications and data transfer and storage of others over a global computer network or a private computer network; technical support services, namely, troubleshooting of computer hardware and software problems via network maintenance, and telephone, e-mail and on-site communication; and monitoring of computer systems, both remote and on-site