computer downloadable software, namely, for use in network assistance management for filtering, blocking, monitoring, reporting, organizing, managing, retrieving, classifying and categorizing global computer information network content on computer network systems, networks, global communication networks, personal computer systems, televisions, or mobile or portable devices, namely, laptop computers, portable digital assistants, telephones, pagers; for securing and maintaining privacy of access to the content of computer networks; electronic mail database management and control computer software, namely, for filtering, monitoring, reporting, blocking, identifying and categorizing information, electronic messages and electronic files on computer network systems, global computer networks, personal computer systems, televisions, or mobile or portable devices, namely, laptop computers, portable digital assistants, telephones, pagers, computer software for real time transmission of messages among computer users, namely, for group news analysis and chat rooms; computer software for use in electronic file transfer, filtering, monitoring, reporting, analyzing, and blocking information, electronic bulletin board postings, electronic messages and files on computer network systems, global computer networks, personal computer systems, global communication networks, personal computer systems, televisions, or mobile or portable devices, namely, laptop computer, portable digital assistants, telephones, pagers