Computer software in the field of business processes for use in system configuration support, namely for customer service support in the nature of enterprise-wide resource planning; for order control in the nature of tracking sales orders; for work planning and estimating; for engineering support in the nature of maintenance program development and reliability/maintainability analysis; for work scheduling; for work center operations in the nature of tracking work assignments; reviewing schedules, and recording actual work expenditures; for vehicle operations and management in the nature of scheduling and tracking vehicle operations and maintenance; for managing contracts and subcontracts, purchasing, assets and materials; for material management in the nature of catalog maintenance and inventory statusing; for warehouse operations in the nature of receiving, storing, tracking, and issuing materials; for project planning and management, for human resources management in the nature of maintaining an employee's personal data related to status, work schedule, organizational assignment, and payroll; for quality control in the nature of performing work and schedule review and work approvals, and reporting problems and initiating corrective action; safety assurance in the nature of assessing hazardous risk, monitoring hazardous risk procedures, and approving work; for environmental management in the nature of the monitoring, management, and tracking of hazardous and/or potentially hazardous materials; for timekeeping/attendance tracking; for job cost accounting; for financial control in the nature of establishing and managing budgets; for measuring employee performance; for management visibility in the nature of conducting work and material approvals as well as work status reviews