marketing support services for others in the nature of facilitating communication between a client, its sales representatives and its customers, using a wide variety of methods, namely, creating customized communications (letter, fax or email), which are initiated by a client and sent on behalf of a sales representative to the client's customers that are serviced by that sales representative, conducting business and research surveys and preparing business reports that require the assimilation, analysis and evaluation of survey responses, the dynamic integration and customization of marketing materials in a video format, which are personalized for a particular market segment, audience or sender, and the capture, routing, delivery, tracking and reporting of customer interest, customer requests for information and customer requests for personal contact, using a wide variety of methods including lead-capture cards, lead-capture Websites, email responses, inbound telemarketing, and the like