computer services, namely, providing temporary use of on-line non-downloadable customer relationship management software that functions to integrate sales contract management, underwriting, statutory and experience-rated pricing models and enrollment functions into a single system for use in the insurance industry provided via an application service provider on a global computer network; integration of customer-relationship management computer systems for the insurance industry, namely, integrating computer systems for sales contract management, underwriting, statutory and experience-rated pricing models and enrollment functions into a single cross-functional computer system