providing access via computer and communication networks to the use of computer software for use in administration, distribution, collection, reporting and analysis of information via computer and communication networks; and for use in conducting surveys, research, and training via computer and communication networks, including intranets, extranets, and the Internet; design, development, deployment, and maintenance of online information collection, analysis, and reporting applications for others; hosting web-based applications and web sites for others; planning and conducting online market research for others; acquisition of potential survey respondents for others; technical and business consultation in the field of eResearch