computer utility software; computer software for use in file, disk and systems management; computer software for use in data storage management and storage area networks; computer software for backing up and restoring computer data; computer software for use in disaster recovery; computer software for use in removable storage media management; computer software for monitoring, identifying, and rectifying file, disk, system, and computer network problems and errors; computer software for use in the field of enterprise information management; computer software for use in the field of online analytical processing (OLAP), which enables users to interactively query business data stores and create views and reports of that data; computer software for generating reports from databases; computer software for scheduling automated processes; computer software for use in the central management of computers attached to a computer network; computer software for replicating and archiving files from one data store to another; computer software for metering the use of other computer software; computer software for use in developing data analysis applications and other computer software; computer software for use in deploying and updating operating system and application software over computer networks; computer software for use in management and administration of local, wide, and storage area networks; instruction manuals sold as a unit with the foregoing