HEAT HELPDESK EXPERT AUTOMATION TOOL - Trademark Details
Status: 606 - Abandoned - No Statement Of Use Filed
Serial Number
75642932
Word Mark
HEAT HELPDESK EXPERT AUTOMATION TOOL
Status
606 - Abandoned - No Statement Of Use Filed
Status Date
2001-10-04
Filing Date
1999-02-16
Mark Drawing
1000 - Typeset: Word(s)/letter(s)/number(s)
Typeset
Published for Opposition Date
2000-07-11
Attorney Name
Law Office Assigned Location Code
L20
Employee Name
GLYNN, GERALD T
Statements
Disclaimer with Predetermined Text
"HELPDESK EXPERT AUTOMATION TOOL"
Goods and Services
COMPUTER SOFTWARE PROGRAMS FOR USE BY CUSTOMER SUPPORT AND TECHNICAL SUPPORT HELP DESK PERSONNEL TO LOG PHONE CALLS, ASSIGN PROBLEMS, AND PROVIDE CALLER PROFILES, SYMPTOM ANALYSIS, AND PROBLEM SOLUTION ASSISTANCE
Pseudo Mark
HEAT HELP DESK EXPERT AUTOMATION TOOL
Classification Information
International Class
9 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
6 - Active
Class Status Date
1999-03-31
Primary Code
009
Correspondences
Name
JOHN R. POSTHUMUS
Address
Please log in with your Justia account to see this address.
Prior Registrations
| Relationship Type | Reel Number |
| Prior Registration | 2217171 |
| Prior Registration | 2266277 |
Trademark Events
| Event Date | Event Description |
| 1999-08-04 | ASSIGNED TO EXAMINER |
| 1999-08-27 | NON-FINAL ACTION MAILED |
| 2000-02-26 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2000-04-12 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 2000-06-09 | NOTICE OF PUBLICATION |
| 2000-07-11 | PUBLISHED FOR OPPOSITION |
| 2000-10-03 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| 2001-04-03 | EXTENSION 1 FILED |
| 2001-04-24 | EXTENSION 1 GRANTED |
| 2002-06-28 | ABANDONMENT - NO USE STATEMENT FILED |
