MARKETING ANALYSIS N THE UTILITIES INDUSTRY; BILLING SERVICES FOR OTHERS, NAMELY, CALCULATING, PROCESSING, PRINTING AND MAILING STATEMENTS AND INVOICES, AND COLLECTING PAYMENTS; CUSTOMER RECORD MANAGEMENT FOR OTHERS IN THE UTILITY INDUSTRY, NAMELY, MONITORING CUSTOMER ACCOUNT ACTIVITY, CUSTOMER CREDIT ACTIONS, CUSTOMER SERVICE ORDERS, AND CUSTOMER PAYMENTS; EQUIPMENT INVENTORY AND MAINTENANCE TRACKING FOR OTHERS IN THE UTILITIES INDUSTRY; MERCHANDISING SERVICES AND INVENTORY SERVICES IN THE UTILITIES INDUSTRY; AND BUSINESS CONSULTATION IN THE FIELD OF EXPANSION OF CLIENT SERVICES IN THE UTILITIES INDUSTRY; CUSTOMER RECORDS MANAGEMENT FOR OTHERS IN THE NATURE OF INFORMATION-BASED SERVICES, NAMELY, CURRENT AND FUTURE CUSTOMER RECORDS IN THE NATURE OF CUSTOMER PROFILE, CUSTOMER LOCATION, UTILITY USAGE POINT, CUSTOMER ACCOUNTS, CUSTOMER INCENTIVE PROGRAMS, AND CUSTOMER PRODUCT AND SERVICE REQUESTS; PROCESSING AND TRACKING CUSTOMER ORDERS FOR OTHERS, NAMELY, REQUESTS FOR SERVICES, SCHEDULING SERVICES TO COMPLETE ORDER AND DISPATCHING NECESSARY MATERIALS FOR PROCESSING CUSTOMER ORDERS