computer communications software to allow customers to access bank account information and transact bank business; computer e-commerce software to allow users to perform electronic business transactions via a global computer network; computer search engine software; computer software for electronic mail; computer software to manage documents; computer software to automate data warehousing; computer software to enhance the audio-visual capabilities of multimedia applications, namely, for the integration of text, audio, graphics, still images and moving pictures; computer software for use in database management, spreadsheets, word processing; computer programs for use in accounting, tax, word processing, human resources, desktop publishing, electronic spreadsheets, graphics, address storage and retrieval, creation of a multi-media presentations, charting, database access, connecting mainframe and other computers, computer aided design and drafting, optical character recognition, user training, investment analysis, human resource management, utility programs; computer software for web publishing; and instruction manuals sold as a unit therewith