Long-term information storage and retrieval services for use in preserving private (non-government) information and records Access to service is through membership Service includes conversion of various media to digital formats for long-term computer storage Information may include genealogy charts, family/personal history, handwritten documents, financial records, business records, compositions, electronic mail, computer files, photos, video, voice recording, etc Service includes public access retrieval of historical documents or protected-access retrieval for private data