computer and telecommunication services, namely, providing access to an on-line computer communications network for the exchange of information about computer hardware, software, peripherals and systems and providing access to computer bulletin boards and computer databases for configuring, diagnosing, maintaining, controlling and supporting computer hardware, software, peripherals and systems; computer services, namely, technical consultation provided by electronic means and by telephone in the field of configuring, diagnosing, maintaining, repairing, controlling and supporting computer hardware, software, peripherals and systems; computer services, namely, maintenance and repair of computer systems and computer hardware and software, and remote management and control of computers for the purpose of facilitating maintenance and updating of computer software; electronic transmission of data and executables over computer and communications networks, including a global, multi-user communications network, in-house computer networks, wide area and limited access computer networks, and client/server networks using HTTP or TCP/IP protocols