INFRA WEB - Trademark Details
Status: 710 - Cancelled - Section 8
Serial Number
75285972
Registration Number
2352248
Word Mark
INFRA WEB
Status
710 - Cancelled - Section 8
Status Date
2007-03-03
Filing Date
1997-05-05
Registration Number
2352248
Registration Date
2000-05-23
Mark Drawing
3T11 - Illustration: Drawing or design which also includes word(s)/ letter(s)/number(s)
50% Reduction
Design Searches
260103, 260113 - Incomplete circles (more than semi-circles). Two circles.
Published for Opposition Date
1999-04-27
Law Office Assigned Location Code
L30
Employee Name
RAUEN, JAMES A
Statements
Disclaimer with Predetermined Text
"WEB"
Goods and Services
Web browser-based computer software for customer support and technical support, namely, software which enables customers to request assistance and information; immediately assigns customer requests a number and provides customers with confirmation of this number; enables customers to review the status of their outstanding requests; and enables customers to use a data base to answer their own questions; Computer software which enables customer service representatives and support technicians who are using a web browser to log, manage, prioritize and escalate customer requests for assistance and information; define an organization's responsiveness to customer requests; create data bases and search for answers to customer requests; track the service history of computer network components; and record costs and time spent managing customer requests through to resolution
Classification Information
International Class
9 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
2 - Sec. 8 - Entire Registration
Class Status Date
2007-03-03
Primary Code
009
First Use Anywhere Date
1997-12-00
First Use In Commerce Date
1997-12-00
Correspondences
Name
ENTERPRISE HELP DESK SYSTEMS INC
Address
Please log in with your Justia account to see this address.
Trademark Events
| Event Date | Event Description |
| 1997-12-22 | ASSIGNED TO EXAMINER |
| 1997-12-22 | NON-FINAL ACTION MAILED |
| 1998-06-16 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 1998-10-05 | NON-FINAL ACTION MAILED |
| 1998-12-04 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 1999-01-14 | ASSIGNED TO EXAMINER |
| 1999-01-14 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 1999-03-26 | NOTICE OF PUBLICATION |
| 1999-04-27 | PUBLISHED FOR OPPOSITION |
| 1999-07-20 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| 1999-12-16 | USE AMENDMENT FILED |
| 2000-02-22 | ASSIGNED TO EXAMINER |
| 2000-03-22 | STATEMENT OF USE PROCESSING COMPLETE |
| 2000-03-22 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| 2000-05-23 | REGISTERED-PRINCIPAL REGISTER |
| 2006-03-27 | CASE FILE IN TICRS |
| 2007-03-03 | CANCELLED SEC. 8 (6-YR) |
