Computer hardware, namely, optical readers/writers, bar code readers, and modems, and integrated computer software enabling remote access to, interaction with, and operation with electronic systems for business, financial, and academic functions and operations; computer programs for data translation, interpretation, reporting, and manipulation; computer programs for interaction with and operation of remote computers, remote computer databases, remote television, radio, and other programming, and remote hyper-linked information systems through telephones, computers, and public access terminals; computer programs for computer systems administration, namely, transactions monitoring, logging, and reporting, for security administration, and for billing and payment administration; computer programs for interactive voice response products offering access to and interaction with the global computer network, and real time and stored data, voice, and video communications using telephones, computers, public access terminals, radio, electromagnetic waves and other signals, local area networks, and wide area networks; computer programs for transmission and reception of documents and other information, and for document reproduction

Data, video and voice telecommunications services, namely, providing connections via modem, ordinary telephone lines, the global computer network, radio, electromagnetic, and other wave signals, local area networks, and wide area networks to remote computers, remote computer databases, remote television, radio, and other programming, and remote hyper-linked information systems for use and manipulation of stored data, video and voice transmissions or receipt of data, video and voice transmissions; video transmission services; video conferencing services; paging services; and transmission of selected data to specific addresses