telecommunications computer software and computer programs for use with telecommunications networks, namely, computer software and computer programs for the transmission, delivery, and receipt of voice, facsimile, and data communications; computer software and computer programs for automated caller option routing functionality; computer software and computer programs for automated order processing functionality; computer software and computer programs for supporting access to telecommunications networks; computer software and computer programs to support paging functionality in telecommunications networks; computer software and computer programs to enable telecommunications networks to provide information of general interest to users by alphanumeric paging, interactive voice response, and message notification; computer software and computer programs for mobile facsimile functionality; computer software and computer programs for speaker independent voice recognition, automatic fax/data recognition, text to speech conversion, and pulse to DTMF conversion; and computer software and computer programs for telecommunications networks specialized resource functionality, call control functionality, and service switching functionality