computer software, namely, multimedia and other interactive software tools for use by sales forces to perform account and territory analysis, to store and recall pricing information, to prepare price quotations, to produce correspondence, to configure products and solutions, to produce proposals and contracts, to build, edit and customize presentations, to give presentations, and to track, record and analyze sales force activities; multimedia and other interactive software tools for use by investor relations departments and company management to perform business analysis, to store and recall pricing information, to produce correspondence, to configure products and solutions, to produce proposals and contracts, to build, edit and customize presentations, to give presentations, to perform financial analysis and to track, record and analyze investor relations activities; multimedia and other interactive software tools for use by companies in an exhibit or other kiosk environment to perform show and meeting analysis, to store and recall pricing information, to prepare price quotations, to produce correspondence, to configure products and solutions, to produce proposals and contracts, to build, edit and customize presentations, to give presentations, and to track, record and analyze exhibit attendee activities; multimedia and other interactive software tools for use by companies in a retail environment to perform store, customer and territory analysis, to store and recall pricing information, to prepare price quotations, to produce correspondence, to configure products and solutions, to produce proposals and contracts, to build, edit and customize presentations, to give presentations, and to track, record and analyze customer and store activities; multimedia and other interactive software tools for use by companies and individuals to deliver self-paced and instructor-led training regarding facts, skills, processes and behavioral modification, to store and recall pricing information, to produce correspondence, to configure products and solutions, to build, edit and customize interactive training programs, to delivery interactive training programs, and to track, record and analyze training activities; this suite of computer software includes the ability to communicate, transmit data and present information via a global computer network, a closed computer network, CD-ROM, hard disk drive or floppy drive